Microsoft Outlook for Windows - IMAP Print

Applies to Microsoft Outlook 2016 and Movaci’s secure e-mail settings only.
This article assumes you have received all the relevant e-mail settings including:

• Server Name
• User Name / E-mail address
• Password

If you’re missing this information, please ask your domain administrator for your e-mail credentials, or send request to Movaci Helpdesk Services https://my.movaci.com/submitticket.php?step=2&deptid=5 stating your e-mail address and should you have one, the answer to your secret question.

1. Open Outlook, in the Outlook toolbar, click the File tab. Just above the Account Settings button, click Add Account.
   
   
2. Select Manual setup or additional server types then click Next.
   
   
3. On the Choose Service page, select POP or IMAP then click Next.
   
   
4. Type in the following information on the IMAP Account Settings page.
   1. Under User Information:
      • In the Your Name prompt, enter the name you want users to see when you send email from this account.
      • In the Email Address prompt, enter your email address.
   2. Under Sever Information:
      
      • Under Account Type, select IMAP.
      • In the Incoming mail server prompt, enter Mail Server provided by Movaci.
      • In the Outgoing mail server (SMTP) prompt, enter the same Mail Server name as Incoming mail server prompt.
   3. Under Logon Information:
      • In the User Name prompt, enter your email address.
      • In the Password prompt, enter your password. If you don’t want to re-enter your password every time you check e-mail, make sure the checkbox next to Remember password is selected.
        
        
5. At the bottom of the page, click More Settings.
   
   1. Then fill in the Internet E-mail Settings dialog prompt as follows:
      
      • On the Outgoing Server tab, select My outgoing server (SMTP) requires authentication.
        
        
   2. On the Advanced tab:
      • Underneath Incoming server (IMAP), check the box labelled This server requires an encrypted connection (SSL). Change the Incoming server (IMAP) port number to 993.
      • Under Outgoing server (SMTP), next to Use the following type of encrypted connection, select TLS from the drop down menu. Change the Outgoing server (SMTP) port number to 465.
        
        
   3. Please note usually setting Root folder path to “INBOX”.
      
      
6. On the Add Account page, click Next. After Outlook tests your account, click Close to close the Test Account Settings dialog prompt.
   
   
7. On the congratulatory page, click Finish.

Extra Information

The following ports can be used in case 993 and 465 don't work:-

• Incoming IMAP: 119
• Outgoing SMTP: 108 or 24

Mail setup is now complete and you should be able to send and receive e-mail using Outlook on Windows.

Should you encounter any issues, please contact [email protected] for further assistance.