Microsoft Outlook for MAC - IMAP (Video) Print

This article applies to macOS Sierra Version 10.12.2 and Outlook 2016 Version 15.29 and Movaci’s secure e-mail settings only.
This article assumes you have received all the relevant e-mail settings including:

• Mail Server Name
• User Name / E-mail address
• Password

If you don't have the above information, please ask your domain administrator for your e-mail credentials, or send a request to Movaci Helpdesk Services https://my.movaci.com/submitticket.php?step=2&deptid=5 stating your e-mail address and, should you have one, the answer to your secret question.

Please follow these step-by-step instructions in order to set up a Movaci Secure Email Account in Outlook application on macOS.

1. Open Outlook application.
2. Expand the Tools menu and select Accounts.
3. Click "+" and select Other Email.
   
   
4. Enter the following information,
   1. Email Address, enter your email address.
   2. Password, enter your email password.
   3. Uncheck "Configure automatically"
   4. User Name, enter your email address.
   5. Type, choose IMAP.
   6. Incoming Mail Server, enter your email server. (provided when you first purchased your email account)
   7. Check "Override default port" and put number 993.
   8. Check "Use SSL to connect"
   9. Outgoing Mail Server, enter your email server (provided when you first purchased your email account)
   10. Check "Override default port" and put number 465.
   11. Check "Use SSL to connect"
       
       
5. Click Add Account.
6. Click Advanced.
   
   
7. Put "INDEX" for IMAP Root Folder and click OK.
   
   
8. Close the window.

Extra Information

If you continue to encounter send/receive issues, please double check the following settings:-

• SSL for incoming and outgoing must be set to Use SSL.
• Incoming Port must be port number 993.
• Outgoing Port must be port number 465 or 108 or 24.

Mail setup is now complete and you should be able to send and receive e-mail using Outlook for macOS.

Should you encounter any issues, please contact [email protected] for further assistance.